Common Questions
Everything you might want to know before calling us
about your well pump.
How do I know if my well pump needs repair or replacement?
If your pump is under 10 years old and the issue is isolated —
a failed capacitor, worn seal, or clogged intake — repair is usually the right call. For older pumps with
recurring problems or significant iron buildup, replacement is often more cost-effective in the long run.
We'll give you an honest assessment before recommending anything.
Why do I suddenly have no water pressure?
Loss of pressure is most commonly caused by a failing pump, a
waterlogged pressure tank, a tripped breaker, or a drop in the water table. In Simcoe County, sediment from
clay soils and spring thaw can also clog pump intakes. We diagnose the cause before starting any work.
What does it mean when my pump keeps cycling on and off?
This is called short cycling, and it usually points to a
waterlogged pressure tank — meaning the air bladder inside has failed. Left unaddressed, it puts significant
strain on the pump motor and can lead to premature failure. It's one of the more common issues we see in the
area.
Is it safe to drink my well water after a pump repair?
After any pump work that involves opening the well or replacing
components, we recommend disinfecting the well and running water until it's clear before drinking. We can walk
you through this process and advise on testing if there's any concern about water quality.
How deep does a well pump need to be installed?
In Central Ontario, supply lines must be buried below the frost
line — typically around 1.5 to 1.8 metres — to prevent freezing during our harsh winters. We follow local
guidelines strictly and ensure all components are properly insulated for temperatures that can reach -30°C.
What's the difference between a jet pump and a submersible pump?
Jet pumps sit above ground and are typically used for shallow
wells — common near Lake Simcoe's shoreline. Submersible pumps are installed directly inside the well and are
better suited for deep wells found further inland. We'll recommend the right type based on your well depth and
water usage.
How often should a well pump be serviced?
An annual inspection is a good practice, especially in our
region where hard water and iron bacteria can cause gradual buildup over time. Regular flow testing and
sanitization can extend the life of your pump significantly and catch small problems before they become
serious ones.
Do you offer emergency well pump service?
Yes — we're available around the clock. Losing water supply
isn't something that can wait, especially in the winter months or for households that rely entirely on a
private well. Give us a call and we'll get someone out to you as quickly as possible.
